HIPAA & Communication Notice
Wellnezz is committed to respecting your privacy and handling communications with care. This notice explains important limitations related to website contact, email, and other electronic communication methods.
Effective Date: March 27, 2026
Important Communication Notice
Please do not use this website, contact forms, or standard email to send highly sensitive, urgent, or confidential mental health or medical information. Unless explicitly stated otherwise, general website communications may not be fully secure and may not be appropriate for transmitting protected health information.
HIPAA-Related Information
Zobra Hemphill-Ward, LMFT (#150143), is committed to protecting client privacy in accordance with applicable professional, ethical, and legal requirements. Where applicable, protected health information is handled in accordance with privacy obligations that may include HIPAA and related confidentiality standards.
However, contacting the practice through a public website, standard web form, or standard email does not by itself create a clinical relationship and should not be treated as a secure clinical communication channel unless you have been specifically informed otherwise.
Electronic Communication Risks
Electronic communications can involve privacy and security risks. These may include delays in transmission, delivery to unintended recipients, interception, account compromise, or access by others who may use your email account, phone, or device. By choosing to communicate electronically, you acknowledge these limitations.
Appropriate Use of Website Contact Forms
Website forms and general email are best used for limited administrative or introductory purposes such as:
- Requesting general information about services
- Asking about availability
- Requesting a consultation
- Making non-urgent scheduling inquiries
Please keep messages brief and avoid including detailed personal health history, trauma history, diagnostic details, insurance information, or other highly sensitive material through website submissions unless you have been instructed to do so through a secure process.
No Emergency Monitoring
Website messages, emails, and other routine electronic communications are not monitored continuously and should not be used in emergencies or crisis situations. If you are experiencing a mental health emergency, call 911, go to the nearest emergency room, or contact 988 for immediate crisis support.
No Therapist-Client Relationship Created by Contact
Sending a message through this website or by email does not create a therapist-client relationship. A therapeutic relationship is established only after consultation, mutual agreement, and completion of required intake and consent procedures.
Communication Preferences
If you become a client, communication preferences, confidentiality practices, and the limits of electronic communication may be discussed as part of the intake and informed consent process. More secure methods may be used for clinical matters when appropriate.
Contact
Wellnezz
Zobra Hemphill-Ward, LMFT (#150143)
Email: [email protected]
Phone: (424) 625-9874
Address: 3231 Ocean Park Blvd Ste 115, Santa Monica, CA 90405